What to Do When You Experience a Power Outage
Reporting a power outage in your neighborhood helps JCP&L pinpoint outage locations and restore power more quickly. Please do not call the Chatham Borough Police Department. Police personnel and resources are best utilized by being deployed in the community directing traffic and securing our neighborhoods during power outages.
Report power outages to JCP&L by calling 888-LIGHTSS (888-544-4877) or:
- Report a power outage online or
- Report a power outage via text message ; get started by texting REG to 544487, or
- Download JCP&L's free smartphone app .
- Customers having a communication disability can contact JCP&L through the text telephone (TTY/TDD) relay service .