Residents who use electrically operated LIFE-SUPPORT EQUIPMENT
When JCP&L receives your completed form, your name will be added to their critical care list. The list will be used during a power outage to contact all critical care customers by telephone if the outage may affect their electric service for more than 24 hours.
In addition, the list will be provided to county and municipal Offices of Emergency Management.
There is no charge for this service. It’s also important that life-support customers have a contingency plan, such as a battery backup.
If you have any questions about JCP&L Critical Customer Care Program, or to sign up, please call 1-800-662-3115.